FAQ

How can I create an account?

You can do this via the checkout when you purchase an item by clicking ‘Create an Account’ when adding your name and shipping details or you can pre-register at https://www.pureflo.co.uk/my-account/ and Register

How do I login?

https://www.pureflo.co.uk/my-account/
Type your username and password.

How do I login my details at the checkout?

If you have registered previously on the new website, then you can login during future checkout purchases at the checkout https://www.pureflo.co.uk/checkout/ by clicking Returning customer? Click here to login.

How do I create/edit a password?

You can edit your password at https://www.pureflo.co.uk/my-account/

I have forgot my password; how do I retrieve this?
Can I view orders from the previous website?

No, unfortunately we are now using a brand new system and you will need to re-register for all future orders here https://www.pureflo.co.uk/my-account/

Can I view previous orders purchased on the new website?

Yes, you can login here https://www.pureflo.co.uk/my-account/ and click into orders and all orders purchased on the new website will show there.

Can I change my password?

Yes, you can do this via my account https://www.pureflo.co.uk/my-account/ If you have issues logging in, please contact enquiries@pureflo.co.uk and we can reset your password for you.

Need help or support?

If you have issues, please contact enquiries@pureflo.co.uk and we can assist you.

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